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Southern Water Sewer Protection Agreement: What You Need to Know

The Southern Water Sewer Protection Agreement is a vital document that sets out the terms and conditions of the sewer protection scheme offered by Southern Water. The agreement outlines what is covered by the scheme, who is eligible for protection, and how the protection works. In this article, we will explore the details of the Southern Water Sewer Protection Agreement and why it is important.

What is the Southern Water Sewer Protection Agreement?

The Southern Water Sewer Protection Agreement is a scheme that offers protection to homeowners against sewer blockages and damage caused by Southern Water`s sewer network. This protection applies to both the public sewer network and private lateral drains that connect to it. In the event of a blockage or damage, the scheme provides homeowners with access to an emergency helpline and assistance in resolving the issue.

What is covered by the Southern Water Sewer Protection Agreement?

The Southern Water Sewer Protection Agreement covers a range of issues related to sewer blockages and damage. These include:

1. Blockages: The scheme covers blockages caused by normal use of the sewer network, such as flushing toilet paper or pouring cooking oil down the sink.

2. Damage: The scheme covers damage to the sewer network caused by general wear and tear or ground movement.

3. Private lateral drains: The scheme covers private lateral drains that connect to the public sewer network.

4. Emergency helpline: The scheme provides access to an emergency helpline that is available 24 hours a day, 7 days a week.

Who is eligible for the Southern Water Sewer Protection Agreement?

The Southern Water Sewer Protection Agreement is available to all homeowners within Southern Water`s area of operation. This includes homeowners who own their property outright, those who have a mortgage, and those who are renting their property.

Why is the Southern Water Sewer Protection Agreement important?

The Southern Water Sewer Protection Agreement is important for several reasons. Firstly, it provides homeowners with peace of mind knowing that they are protected against sewer blockages and damage. Secondly, it provides homeowners with access to an emergency helpline and assistance in resolving any issues quickly and efficiently. Finally, it helps to reduce the number of sewer blockages and damage, which can have a significant impact on the environment.

In conclusion, the Southern Water Sewer Protection Agreement is an important document that provides homeowners with protection against sewer blockages and damage. By outlining what is covered by the scheme, who is eligible, and how the protection works, homeowners can have peace of mind knowing that they are covered in the event of an issue. As a homeowner, it is important to familiarize yourself with the details of the Southern Water Sewer Protection Agreement and ensure that you are protected against any unforeseen issues.